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Privacy Policy

How we collect, use, and protect your information

Last updated: January 1, 2024

At CristalPoint Management, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our investment management services.

We collect several types of information to provide and improve our services:

Personal Information

This includes your name, email address, phone number, date of birth, and government-issued identification documents required for account verification.

Financial Information

This includes bank account details, credit/debit card information, transaction history, and investment portfolio details.

Technical Information

This includes IP address, browser type, device information, and usage data collected through cookies and similar technologies.

We use your information for the following purposes:

  • To create and manage your investment account
  • To process transactions and manage your investments
  • To communicate with you about your account and our services
  • To comply with legal and regulatory requirements
  • To improve our services and develop new features
  • To detect and prevent fraud or other illegal activities

We may share your information in the following circumstances:

  • With financial institutions and payment processors to facilitate transactions
  • With regulatory authorities as required by law
  • With service providers who assist in operating our business
  • With law enforcement agencies when required by law or to protect our rights
  • In connection with a merger, acquisition, or sale of assets

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure.

We use cookies and similar tracking technologies to enhance your experience on our website:

  • Essential cookies: Required for the website to function properly
  • Performance cookies: Help us understand how visitors interact with our website
  • Functional cookies: Enable enhanced functionality and personalization
  • Advertising cookies: Used to deliver relevant advertisements

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate personal information
  • Deletion: Request deletion of your personal information (subject to legal obligations)
  • Portability: Request transfer of your personal information to another service provider
  • Objection: Object to processing of your personal information in certain circumstances

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at privacy@cristalpoint-management.com or through our contact form.

If you have any questions about our Privacy Policy, please don`t hesitate to contact us.